Please read these Terms & Conditions carefully before registering an account or accessing any services on vcity88. By creating an account, making a deposit, or participating in any game on the vcity88 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
These cards summarise critical obligations — the full legal text is in the sections below.
Access to vcity88 is strictly limited to persons aged 21 years and above. Any person found to be under 21 will have their account immediately closed and deposits refunded in accordance with our procedures.
Each individual may hold only one vcity88 account. Duplicate accounts are strictly prohibited and will result in closure of all associated accounts and voiding of any balances or winnings therein.
Withdrawal access requires successful completion of Know Your Customer (KYC) identity verification. vcity88 reserves the right to request identity documents at any stage to comply with applicable anti-money laundering obligations.
All promotional bonuses are subject to individual bonus terms including wagering requirements, time limits, and game restrictions. General bonus terms are set out in Section 7 of these Terms. Specific promotion terms take precedence where they conflict.
Players accessing vcity88 from jurisdictions where online gaming is expressly prohibited by local law do so at their own legal risk. vcity88 does not accept liability for players who circumvent geographic restrictions using VPN or proxy services.
vcity88 provides deposit limits, loss limits, session time controls, and self-exclusion options. Players are encouraged to use these tools. Activation of responsible gaming controls is irreversible for the specified period once applied.
In these Terms & Conditions, unless the context otherwise requires:
Access to and use of the vcity88 platform is strictly limited to individuals who are 21 years of age or older. By registering an account on vcity88, you represent and warrant that you are at least 21 years of age. vcity88 reserves the right to request age verification documentation at any time. Accounts found to belong to persons under 21 will be immediately suspended, all deposits refunded (less any associated transaction processing fees where applicable), and any winnings forfeited.
Each individual person is permitted to hold one (1) vcity88 account only. The registration of multiple accounts by one individual — whether under the same name, different names, shared devices, or shared payment methods — constitutes a material breach of these Terms. vcity88 reserves the right to close all duplicate accounts, void all associated balances and pending withdrawals, and permanently ban the individual from the platform without prior notice.
You must provide accurate, complete, and truthful information during the account registration process, including your full legal name, date of birth, residential address, and contact details. You agree to update your account information promptly if any registered details change. vcity88 is not liable for any losses arising from inaccurate account information provided by the Player.
You are responsible for determining whether your access to and use of vcity88 complies with the laws of your jurisdiction. vcity88 does not accept players from jurisdictions where online gaming is expressly prohibited. vcity88 does not accept liability for players who access the platform in breach of applicable local laws.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You agree to:
vcity88 will not be liable for any losses or damages arising from your failure to comply with the above security obligations. All activity conducted via your account login credentials will be deemed to have been authorised by you unless you have notified vcity88 of a breach as described above.
vcity88 accepts deposits via the following methods: Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, 7-Eleven Cliqq, and USDT TRC20. All wallet balances are denominated in Malaysian Ringgit (RM). Minimum deposit amount is RM 30. vcity88 reserves the right to modify accepted payment methods at any time.
Withdrawals are subject to the following conditions:
vcity88 complies with applicable anti-money laundering (AML) obligations. The Platform reserves the right to suspend, delay, or refuse any withdrawal where there are reasonable grounds to suspect the transaction may be connected to fraudulent activity, money laundering, or any other financial crime. In such cases, vcity88 may report the transaction to relevant authorities as required by applicable law.
All games available on vcity88 are governed by individual game rules displayed within each game interface. In the event of any conflict between individual game rules and these general Terms, the individual game rules shall prevail with respect to that specific game.
vcity88 uses Random Number Generator (RNG) technology for applicable games, certified by independent third-party testing laboratories. Published Return to Player (RTP) percentages are available within each game's information panel. Live dealer games use physical dealing equipment under controlled conditions.
In the event of a technical malfunction, software error, or interrupted game round, vcity88 reserves the right to declare the affected game round void and return the relevant stakes to the Players' wallets. vcity88 is not liable for any alleged losses arising from technical disruptions beyond the return of the original stake.
The following activities are strictly prohibited on vcity88 and constitute grounds for immediate account suspension and forfeiture of all balances:
All bonuses offered by vcity88 are subject to wagering requirements, time limits, maximum bet restrictions, and eligible game limitations as specified in the individual promotion terms. Unless explicitly stated otherwise in specific promotion terms, the following general conditions apply to all bonuses:
vcity88 monitors bonus claiming activity for patterns consistent with bonus abuse — including but not limited to low-risk betting strategies specifically designed to meet wagering requirements without genuine engagement with the games. Where bonus abuse is detected, vcity88 reserves the right to void the bonus and associated winnings, and in repeated cases, to restrict or terminate the account.
vcity88 is committed to providing a safe and responsible gaming environment. The Platform provides the following responsible gaming tools directly within Member account settings:
All players are required to be 21 years of age or older. vcity88 prohibits access to the platform by minors and takes active measures to enforce this restriction including KYC verification. If you believe your gambling is becoming problematic, we strongly encourage you to activate self-exclusion and seek support from relevant Malaysian responsible gaming support services.
All content on the vcity88 platform — including but not limited to the brand name, logo, website design, game graphics, software, promotional materials, and written content — is the intellectual property of vcity88 or its licensed suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.
You may not reproduce, distribute, modify, publish, transmit, or create derivative works from any vcity88 content without prior written authorisation. Any use of vcity88 intellectual property in a manner that could cause confusion with the official brand or that disparages vcity88 is expressly prohibited.
To the fullest extent permitted by applicable law, vcity88 shall not be liable for:
vcity88's total liability to any Player in any given calendar month shall not exceed the net deposits made by that Player in the same calendar month, except where liability cannot be so limited under applicable law. Nothing in these Terms shall limit vcity88's liability for death, personal injury caused by negligence, or any other liability that cannot be excluded by law.
vcity88 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy. By registering an account on vcity88, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have certain rights in relation to your personal data, including the right to access, correct, and in applicable circumstances, request deletion of your data, subject to vcity88's legal and regulatory obligations.
vcity88 reserves the right to amend these Terms & Conditions at any time. Material changes will be notified to registered Members via email to the registered email address or via a notice prominently displayed on the platform for a reasonable period prior to the changes taking effect. Your continued use of the platform following notification of changes constitutes your acceptance of the amended Terms. If you do not agree to amended Terms, you must cease using the platform and may request account closure.
These Terms & Conditions are governed by and construed in accordance with applicable international gaming authority regulations and the laws of the jurisdiction in which vcity88 is licensed to operate. In the event of a dispute between you and vcity88 arising from these Terms or your use of the platform, you agree to first attempt resolution through vcity88's internal dispute resolution process by contacting support at the email address below. If the matter remains unresolved, it shall be submitted to the dispute resolution process established by the applicable licensing authority.
You agree that any dispute resolution proceedings shall be conducted on an individual basis and not as part of any class, collective, or representative action.
For questions, concerns, or disputes relating to these Terms & Conditions, please contact vcity88 support:
These Terms & Conditions were last updated in June 2026. By continuing to use vcity88 after this date, you confirm your acceptance of these Terms in their current form.
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